Residents' Charter

ALL EMPLOYEES OF THIS ESTABLISHMENT ARE EXPECTED TO UPHOLD THE FOLLOWING PRINCIPLES OF CARE IN RESPECT OF THE RIGHTS OF ALL RESIDENTS N THIS HOME.

1. The Right of Fulfillment
To assist residents to achieve there full potential capacity, however
Small, in respect of their physical, intellectual, emotional and social needs.

2. The Right of Dignity
To preserve the self respect of residents by -

  • Maintaining status,
  • Affording privacy in space, belief and opinions,
  • Recognition, and use, where appropriate, of talents,
  • The practice of courtesy and respect toward residents at all times.

3. The Right of Autonomy
To maintain a residents right to self-determination and freedom of choice, subject to the limitations of group living, the provision of choice, with assistance where necessary, to express wishes and preferences, including external help, (i.e. doctors, solicitor, etc).

4. The Right of Individuality
To respond to the individual needs of each resident to enable him/her to maintain a particular identity in respect of beliefs, opinions and reasonable idiosyncrasies.

5. The Right to Esteem
To recognise the qualities, experiences, talents and previous higher status of each resident, to get to know relatives and visitors, then to use this information to maintain the morale of individual residents.

6. The Right to a High Quality of Life
To expect a wide range of normal activities to be available, to enable a resident to exercise freedom of choice, and to provide opportunities for shopping, visiting etc, to provide facilities for each resident to follow his/her own particular religious or political pursuits, and to recognise the necessity at times, for privacy.

7. The Right to Freedom Of Emotional Expression
To maintain the residents right to have normal opportunities to develop personal relationships within and outside the home.

8. The Right to Take Risks
To allow all residents to undertake activities which contain an element of risk, the criteria being the residents competence to judge, and the risk to others.

Michelle Laidlaw
Manager

“.. I feel so at home here and it's nice to be close to my family”